Festive Period Public Holidays

The practice will be closed on Monday 25th & Tuesday 26th December and again on Monday 1st January & Tuesday 2nd January for the Christmas & New Year holidays. Please ensure you have ordered enough medication to see you over the festivities. For anyone requiring medical attention that cannot wait until the practice is open, please phone NHS 24 on 111. For any life threatening emergencies, please dial 999. 

Blood Pressure Monitors

If the practice has loaned you a blood pressure machine and you have completed the 1 week of monitoring you were asked to record, we would be grateful if you could return the machine at your earliest convenience. Other patients are awaiting these machines, we do not have enough to be loaned out on a long-term basis.  

eConsult is now live!

The surgery has now introduced eConsult, a new and efficient method of contacting us for all clinical and administrative queries, and we would encourage all our patients to use this as the first point of contact with us. By completing a short form, you will be able to provide us with a significant and useful amount of information about your query, which will allow us to deliver you an effective and efficient response in a timely manner. Click on the big blue banner on the home page to get started. For more information on eConsult please click on the Appointments tab.

Parking

Please be reminded that disabled parking spaces are for those who require them and who have a valid disabled badge. Also, please do not park or wait in/at the doctor spaces to the rear of the health centre; access is required at all times by GPs. 

General Medical Services Contract - NHS Borders

From 1 November 2022 Duns Medical Group will operate as a ‘2C Practice’, which means that it will be run entirely by NHS Borders.

We are aware of the recent issues that have been experienced by patients wishing to access services at the Practice. Over the coming weeks we intend to work alongside Practice staff to increase the number of appointments available with GPs and other healthcare professionals. GP cover is likely to be on a locum basis for the foreseeable future but we are reaching out across our networks to create as sustainable a staffing model as we can, in light of very challenging circumstances.

We do understand the concern that this situation is causing and are sorry for the recent inconvenience.  Please be assured that we are working very hard to improve things.

Primary Care services across Duns, Chirnside and the surrounding areas are under considerable pressure so please do not attempt to move to a different GP Practice whilst we are going through this period of change. 

In the meantime, if you need urgent medical assistance and are unable to get an appointment please phone NHS24 on 111 who will direct you to the right place to get the advice or treatment you need.

Cathy Wilson

General Manager

Primary and Community Services